What's Wrong with Email
Don’t get me wrong, I love email as a tool. Attaching files, giving a list of changes, and connecting with a client in their own time are just a few reasons why email is great. Still, email is the death of communication, especially with a creative process. I’ve made the huge mistake of just emailing […]
The Secret to Success: Return Calls
OK, it is such an obvious point, but I think the world needs a reminder. CALL PEOPLE BACK WHEN THEY CALL YOU. EMAIL PEOPLE BACK WHEN THEY EMAIL YOU. If I call you and don’t get a reply, I get nervous. My clients react the same way. I had a client call me recently about […]
